888JILI How to Report a Scam in the Philippines, Step by Step

Here is how to report a scam without losing the evidence: act in a fixed order: stop the payments, keep the evidence, tell the provider that moved your money, then tell the bodies that can act on the site. This page gives the order and the bodies. For each authority, take the hotline or form from its own website, because numbers and forms change.

How to report a scam, in the order that works

1. Stop paying and stop replying. Send nothing more, including any amount described as a fee to release your money.
2. Save the evidence. Screenshot the web address, balance, chat, withdrawal request and receipts. Write down account and transaction numbers.
3. Tell your bank or wallet provider. Use its own help channel and bring the evidence.
4. Report licence misuse to PAGCOR. Use the contact page on pagcor.ph.
5. File with the cybercrime authorities. The cybercrime units of the PNP and the NBI, and the CICC.
6. Secure your own accounts. Change any reused password and check the devices signed in to your e-mail.

Do the first three within the hour if you can. The rest can follow the same day.

Report online scam Philippines: who takes what

The Cybercrime Prevention Act makes the NBI and the PNP responsible for enforcing it and tells each to organise a cybercrime unit. It also created the Cybercrime Investigation and Coordinating Center, the CICC, as an inter-agency body under the Office of the President. Those are the names to look for on the authorities’ own sites.

How to report a scam website to PAGCOR

PAGCOR’s notices ask the public to report any unauthorized use of its logo or misrepresentation of accreditation. Its contact page on pagcor.ph is the channel those notices point to.

Write your report so it can be acted on in one read.

1. State the exact domain, copied from the address bar.
2. Say what the site claimed: a logo, a certificate, a licence number or an accreditation line.
3. Attach screenshots that show the claim and the date you saw it.
4. Say whether you paid, how much and through which provider.

PAGCOR has said it passes its monitoring results to the PNP, the NBI and the Department of Information and Communications Technology, so a report that arrives complete travels further.

Online scam: what to do with the payment

The payment is the part with a clock on it. Open your bank’s or wallet’s own help channel, say that you paid a site you now believe to be a scam, and give the receipt and the web address. Ask what the provider can trace or hold, and ask for a case reference.

PAGCOR has said it works with other government bodies on the payment channels used by unlicensed operators. That is one more reason to name the exact channel you used when you report.

If the provider is supervised by the central bank and the response is poor, the Bangko Sentral ng Pilipinas has a Consumer Corner on its own website. Read its current complaint route there.

Before you report: confirm what you are dealing with

A report is stronger when you know whether the site appears in PAGCOR’s records. Run the free checks on the legit checker steps first if you have not, and read how the registration records work on the page about the licensed casino records.

If you recognise that gambling itself is causing harm, reporting a site does not stop your own play. The PAGCOR exclusion program page explains the regulator’s way to bar yourself.